ITIL is an information technology management framework that describes a set of best practices for IT service management (ITSM). It was developed by the Central Computer and Telecommunications Agency (CCTA) in the United Kingdom and was first published in 1995.
ITIL is aimed at those responsible for delivering IT services, including the management of changes to the IT services. ITIL has been adopted as an industry-wide standard by many companies, including Microsoft, HP, and IBM.
The main objective of ITIL is to help organizations understand how they can improve their business processes by using information technology effectively. This can be achieved by aligning the needs of both parties through a common language and framework for describing activities.
It’s important to note that ITIL does not have a certification program. However, there are several vendors who provide ITIL Course with various aspects of ITIL such as incident management or change management. Let’s take a look what are the steps to get an ITIL certification.
Steps on How to Become an ITIL Certified
If you want to become ITIL certified, the first step is to understand what the ITIL certification process entails.
ITIL certification is an internationally recognized standard for IT Service Management (ITSM) professionals. The ITIL framework has been developed by the Office of Government Commerce (OGC), a part of the British Government’s Cabinet Office.
Moreover, ITIL certification is a process of validation that an individual has the knowledge and professional experience to perform the job responsibilities defined by their role. The ITIL certification process includes Application, Interview, Test or simulation, Practical, assessment/work sample, and Final assessment/results.
Listed below are the steps on how to get certified from the ITIL certification.
Take a Course that Covers ITIL Concepts and Practices
There are multiple courses available online or in-person at various locations around the world. Courses typically last between two and five days, although some can be as short as one day or as long as two weeks.
Pass an Exam After Completing Your Training Course
The exam can either be taken before or after completing your training course, but it must be completed within a year of taking your training course in order to remain valid. If you decide not to take the exam right away, be sure to check back with your provider on their specific policies regarding exam validity periods so that you don’t miss out on taking the exam at all!
Get Certified by Passing One of Five Levels of Exams
The levels of the exam are the following: Foundation, Practitioner, Intermediate, Expert, or master. Each level requires an increasing amount of experience working in IT Service Management (ITSM) environments as well as passing specific modules within each level’s curriculum.
What are the ITIL Training Courses Available for You?
ITIL training courses are designed to provide knowledge about the best practices in IT service management and how to apply them in an organization. The courses are designed for both experienced IT professionals as well as beginners who want to learn about ITIL concepts and methodology. Here are some of the ITIL training courses to consider:
- Agile Scrum
- Business Relationship Management
- Change Management
- IT Asset Management
- IT Service Management
- Integrated Service Management
- Lean IT
These training courses are designed to teach you how to implement those best practices in your company. They cover everything from project management to customer satisfaction surveys, which helps ensure that your company will be able to provide top-notch service to its customers.
It is easy for those who lack a good understanding of an ITIL foundation certification. In reality, the foundation course gives you a chance to understand ITIL concepts, both theoretical and practical, in an exam setting. With this basic knowledge behind you, you are now ready to explore more options that build on your previous learning experience.